Desire Holidays Pvt Ltd, realizes that most people who cancel their reservations do so out of necessity. Nevertheless, cancellations are costly to administer and involve dedicated staff time and communications costs. Therefore, all cancellations made before 30 days after booking are subject to 10% deduction of total tour cost. Cancellation made between 29-22 days after booking are subject to a non-refundable of 25%. Cancellation made between 21-16 days after booking are subject to a non-refundable of 60% deduction of total tour cost. And cancellation made 15 days before commencement of tour after booking are subject to a non-refundable of tour cost. Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.

If you need to cancel your reservation, please send us a mail contact our Customer Service Representative. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.

Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip.

BALANCE PAYMENT, INVOICES, SERVICE VOUCHERS

The prices quoted in this website have been calculated at the rate prevailing at the time of printing of this website. The Company reserves the right to amend the prices published in this website and to charge accordingly in case of currency fluctuations, changes in the various gross rates of exchange, and/or fuel costs, special/high season charge levied by the suppliers, hike in the tax, hike of airline/rail charges before the date of departure. All such increases in price must be paid to the company in full before the departure of the tour.

All services would be as specified vide the Invoices and Service Voucher(s). A Service Voucher(s) is the written confirmation of the entitlement of the Client to travel on the tour and avail the services and the same must be presented by the Client to the Tour Manager or Service Provider as applicable on the first day of the tour. Services shall not be provided if the relevant Service Voucher in original is not produced. For some countries the Client would be handed over internal flight / train tickets, hotel and other vouchers by the Tour Manager / company representative on arrival at the holiday destination.

The Service Voucher(s) along with air-tickets and other travel documents would be given to you 1 days prior to the departure, only on payment of full tour cost including foreign exchange component 45 days prior to the departure of the tour and adherence to the schedule of documentation by you. If the booking is accepted less than 45 days prior to departure, you shall make full payment of the tour cost including foreign exchange component and deposits at the time of booking. If a booking is accepted by the Company on a date closer than 45 days before departure, the air tickets and other travel documents would be given to you as early as may be possible prior to the departure time.

It is entirely your responsibility to check the Service Voucher(s) / Tickets / Visas / Insurance Policies carefully and to let the Company know immediately in the event of any error.